Why look for something?
We use architecture to make decisions, which affect behaviors and actions
Understanding
Follow an information scent, whether for a use state or curiosity.
Generally, the goal is to scan and drill to the information. Long attention span – consider that a professional sustains for decades across innumerable architectures.
More likely to be scanning the full list and making sense of each categorization; balance memory standards with likely expertise.
Teaching
Repeat structures to trigger memory and support building more memory.
Generally, the goal is to elucidate context and create meaning. Short attention to find – don’t move my cookie – but longer attention to elucidate.
Balance between findability and understanding, with the latter being dependent on education ethos and/or level.
Maintaining
Robust, inclusive, and consistent update.
Mix of findability (get there quick) and understanding (expert level nuance). Needs to be parsable and information-scent rich. They’ll keep paying attention but frustration will escalate incredibly fast.
Rich, full breadth of possible needs. Intertwingling in content – especially leveraging contextual availability bias – will make up for some frustration in finding.
cognitive bias, implicit process, learning, memory